Refund policy

If you cannot fit the item, you can return or exchange it within 14 days of receiving your order.

In Tbilisi, items can be returned as follows:
From Monday to Saturday, between 11:00 and 13:00, bring the item to us at 15 Budapest St. and a representative will meet you. Please contact us in advance before coming.

Please note that the amount will be fully credited to your account after we receive the item.

In the regions, items can be returned as follows:
Go to any post office and send the item to "Tbilisi, Tsereteli Street N 110, Recipient: LLC Urbaner, Tel: 599 18 16 15" (the amount will be fully credited, including the postal service fee).

Please note that the amount will be fully credited to your account after we receive the item.